June 2020

Update 8-7-20:

Due to unforeseen circumstances Tuesday, August 11thCOVID testing of staff, assisted living, health center and memory care residents will be delayed. Please monitor the Thorne Crest website and Facebook page for updates or contact Thorne Crest at 507-373-2311.

With our Essential Caregiver Visits taking place we are pleased to see families and residents reunited.

To facilitate safe visits please be sure to follow all policies and procedures listed below.

  • Residents will be asked to designate one and if necessary, up to two designated essential visitors. The designated visitors will be the only visitors allowed to meet in person with residents and must be at least 18 years old.  Only one designated visitor is allowed per scheduled visit inside the building.
  • Once the resident has identified the designated visitor(s), the visitor can call to schedule a time to enter the building and meet with the resident. To schedule a visit, family members should contact Leah Atz at 507-369-6925 or Marilyn Claassen at 507-369-6905 8AM-4PM, onMonday’s or Tuesday’s. Essential caregivers will be determined based on consultation/assessment between the resident and designated staff.

  • Each resident is allowed one essential caregiver visit per week. Visits can be up to two hours in length and must be scheduled ahead of time.
  • Visits can take place Monday – Sunday, during one of the following times:

9AM-11AM     Noon-2PM     2PM-4PM     5PM-6:45PM

  • Because it is necessary to properly sanitize between visitors, we will be restricting the number of resident visits during each of the above time slots. Visits are scheduled on a first come, first serve basis.
  • All visitors will be required to enter through Door A (on Garfield Ave.) and follow the screening process. Any visitors with a temperature of 100 degrees or higher and/or found to be a high risk of spreading COVID-19 will be denied access to the building.
  • No visits will be allowed with residents during a 14-day quarantine period or if a resident has tested positive or is symptomatic for COVID-19, unless the visit is for compassionate care (end of life).
  • Please do not visit if you have an elevated temperature or if you are not feeling well.
  • After visiting, you should monitor for signs and symptoms of respiratory infection or other symptoms of COVID-19 for at least 14 days and notify Thorne Crest if symptoms occur.
  • During the essential visit, visitors andresidents will be required to don a mask (covering both, mouthand nose) and protective droplet eyewear throughout the entire visit. Thorne Crest can provide all necessary personal protective equipment (PPE) for the visit. All PPE must be returned to the screening station after the visit.
  • All visitors will be required to understand, adhere to, and sign a risk acknowledgement
  • Please do not bring food or drinks to the visit, as that would require the visitor and/or resident to remove their mask. Treats or personal items for residents should be dropped off at the main entrance (Door A on Garfield Ave.) prior to or after  Staff will deliver these items to residents.
  • Visitors will be escorted to the meeting place and must stay in the designated area. If the visitor needs to use restroom facilities during the visit, they must return to the main lobby and use facilities located there.
  • Visitors must practice hand hygiene and social distancing with other residents and staff members.
  • Any resident or essential visitor found non-compliant with the policies and procedures set forth to expedite safe essential caregiver visits, could cause the resident involved to be quarantined for 14 days after the non-compliant occurrence and could restrict essential caregiver visits with that resident.
  • If issues arise from essential caregiver visits or if we should have a COVID outbreak in our community, Thorne Crest reserves the right to discontinue essential caregiver visits for as long as necessary to keep residents and staff safe.

Please be mindful, essential caregiver visits are not appropriate for everyone. Wearing a mask and protective eyewear could be unsettling for some. Please talk with Thorne Crest care providers if you have concerns regarding a resident’s ability to wear the required PPE during an entire visit.  There are other options, such as electronic visits, utilizing FaceTime and Skype.

We appreciate your understanding regarding the above policies and procedures required to keep residents safe.  Following protocols will help us continue to minimize the risk of a COVID-19 outbreak in our community.  We are dedicated to keeping residents and staff members as healthy as possible during this pandemic.  We hope you will join us in that effort.

Communication Schedule

Moving forward we will post COVID updates to the website every three weeks or as needed. If you have any questions about the ongoing COVID protocols please feel free to contact the community and we will be happy to answer your questions.


Shari McNamara


Please click here for prior Thorne Crest Covid-19 updates.

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